Kumandgo Sucks Customer Reviews and Feedback
Kum & Go is a convenience store chain primarily located in the Midwestern United States. The company, based in Des Moines, Iowa, operates 400 stores in 11 states—primarily in its home state of Iowa. Other states include Arkansas, Colorado, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oklahoma, South Dakota, and Wyoming. Kum & Go was ranked as the 24th-largest convenience store chain in the United States by Convenience Store News in 2019.
Laura D. from Hyattsville, MD posted a review about Kum & Go on Yelp on June 2018:
"Rude workers. Coffee either empty or cold. Like the extras, they have for the coffee. Gas has given us trouble before. They are building a new one hope they get it together."
Current Employee - Overnight Support Manager says"No breaks, stand long hours."
Former Employee - Gas Station Attendant says"Disregard of employee safety, ignoring employee health concerns, overworking employees, poor management"
Former Employee - Kitchen Staff says"horrid staffing(not enough people to work , manager drives others away) bad managers"
Current Employee - Assistant Manager says"Poor company culture, poor training,"
Former Employee - Cashier says"Lack of training, under staffed,"
Current Employee - Cashier says"The location I'm working at is tailored to women and whatever their issues come to be. I'd have issues working Friday evenings alone cause it's our busiest day, we get a truck that your responsible for working. Issues with co workers that'll only get worse when you try to explain the situation cause you're a male and the co worker you're having issues with is a female. One of my co workers asked for a private way of contacting me so she could hook me up with one of her friends. Then she started calling me at 1-3 in the morning after I got done working from 2-10. But when I messaged her on our branch application asking if she had a moment to talk cause I got sick mid shift, she ignored me and then went right to management. She didnt even ask me to not text her over branch that late. We both work overnights I need to know time sensitive information like when I need to replace donuts and I cant even do that now. I gotta pass notes like I'm back in high school."
Former Employee - Sales Manager says"Upper management thinking we were robots and can do everything with being under staffed"
Former Employee - Anonymous Employee says"Alot of call outs. Zero.. Training.. Zero. Alot of hours. Money is not worth all the work.. No breaks No lunches. Long hours. One of the worst jobs I've ever had!! If someone does show for their shift... Your staying till someone can get there. Good luck!"
Former Employee - Sales/Food Associate says"lazy employees, bad management, bad corporate management, no upward movement, bad pay, over worked and under paid, drama"
Former Employee - Communications says"A lot of people are leaving the company because they say they are all about “family” but the only family that matters is the CEO’s"
Food Service Associate/Overnight Sales Associate (Former Employee) says"new district manager hired a personal best friend for general manager replaced a very good general manager was retaliated on for reporting things to human resources that certain co-workers were being allowed to do that they should have been fired for because of reporting these things was called a liar by district manager after i was fired in retaliation with lies used as reason was denied unemployment after being fired in retaliation with lies as excuse to fire me"
Kitchen Manager (Former Employee) says"They really don’t care about the employees they just want you there to get everything they can out of you Management is only for there selfs no one else they don’t care if you are sick they want you there for at least half of your shift then they let you go home i would never work there again"
Overnight Cashier (Former Employee) says"I worked at many stores from branch and the only store I couldn’t stand, besides the store I was stationed at, was 2nd Ave in Des Moines. The general manager bullied his employees into submission. He sat on his a@@ most of the day barking orders from his office. My experience with him showed he only worked the cash register a few minutes a shift. P@@@ poor management out of two stores that I worked. One other item is the lacking is the ability of management to show up as schedule and on time. Management would put done 5am on schedule and stroll in at 7am. His employees took after him and his assistant."
Cashier/Customer Service (Former Employee) says"Dont work here the bosses are horrible and they will fire you the day before your going to a funeral for your brother that you let them know about two weeks prior"
Sales Associate (Former Employee) says"I worked at kum&go for 3 years and the GM in all 3 kum&go are Terrible to work for. They act so nice but they aren't at all. They talk about you to other employees and they are very disrespectful to you. The only time they are nice to you or let you get away with everything is if you are secretly dating a married GM. Worst job ever!! You can never make them happy at all!"
Sales manager (Former Employee) says"the employees acted just like high schoolers. I hated this job as far as the people i worked with. but the customers were some of the nicest people ive ever met."
Night Associate/Trainer (Former Employee) says"This company say one thing and do another. No integrity. Whatsoever. This is GM's and higher. Pay is basic but high expectations. 10 hour shifts, no breaks (overnights), but advised to close the store for 15 minutes if a break is wanted. Hired full time, 5 months didn't earn even a half day holiday! This company opened my eyes when finding a new job."
Overnight Shift Supervisor (Former Employee) says"Management where I worked was horrible! I have a significant amount of time before I needed off to go visit my brother and was still replaced. I tried to talk to my AM about problems before I even left with no response. My GM gossiped about me to customers and told my private information to others"
Store Associate (Former Employee) says"This company allows employees that steal, verbally abuse other co workers, put false reports in to corporate to continue working rather than deal with their issues and force others out who have a problem with itPaid weeklyNo respect for employees"
General Manager (Former Employee) says"A great company to work for until Bill Krause (co-founder) passed away. Expectations were made that couldn't be met with little labor hours given to each store."
Food manager (Former Employee) says"Nepotism.. favoritism......poor managerial skills from the manager. This place is a joke when it comes to management. ... Maybe not all locations are this way but I'm sure this location could use a management course for the manager."
Sales Associate (Former Employee) says"Management promises promotions and advancements, but after over a year of dead promises and working hours off the clock for fear of losing my job, I had to find other means of employment."
Sales Associate (Former Employee) says"They only care for people in their circle group. They don't help you get promoted, if you are a hard worker, they won't let you move up in the company"
Food associate (Former Employee) says"The GM acts like it is high school, and she's pushing 50. She promises associates positions and then will tell them they don't have enough it, and that it's out of her hands. She's so rude and obnoxious to the customers.No breaks."
Cook (Former Employee) says"The people I worked with were rude and hateful. I don't like when people come into work with an attitude because it throws the whole day to a bad day. Everyone was rude and were snobby towards the customers."
Sales Associate (Former Employee) says"Worst job I have EVER worked. Everybody talks about everybody else, especially the management. corporate policy says family or husband and wife cannot work in the same store together they do not follow that policy, husband and wife work together one is management of the whole store but the wife runs everything and she's only a sales associate. This goes for more than one stores also."
Associate (Former Employee) says"You can come to work late everyday, doesn't matter. But if you forget to ask the customer if they have a rewards card and they are a secret shopper you get fired after two times."
Sales Manager (Former Employee) says"The job seems easy enough, but the customers are definitely the worst part of the job and can make for a terrible day. The stores are over-run with homeless and thieves that just loiter all hours of day and night. The company is unable to provide a health insurance at an affordable rate to wages earned. The safety of employees especially on over-night shifts is of no concern. Stores are so lightly staffed even in busy hours that the work needed to run a busy store is never achieved. The best part of every day is leaving."
Sales Associate (Former Employee) says"Upper management sucks. Does not let the store make its own decision. District manager went beyond everyone's back and did the exact opposite. District manager is fake.Good store managerBad District manager"
Cashier/Customer Service (Former Employee) says"It sucked bad. One manager was an alcoholic, another was a tweaker and the main manager didnt care what was going on. They let their friends get frer stuff"